Privacy Policy for Diary of a Fibro Warrior

Last Updated: April 2026

1. Who I Am

I am Chiko Matenda, the creator of Diary of a Fibro Warrior. This publication is hosted on Substack. I am committed to protecting your privacy in compliance with UK law (UK GDPR and the Data Protection Act 2018).

2. What Data I Collect

I collect only the data needed to run this newsletter:

• Your email address and name (if you provide it)

• Your subscription status (free or paid)

• Basic usage data like email opens and link clicks (provided by Substack)

• Any comments or messages you send me

I do not collect payment details. Substack and Stripe handle all payment processing for paid subscriptions.

3. How I Use Your Data

PurposeLegal BasisSending you newslettersLegitimate interest or contract (for paid subscribers)Responding to your messagesLegitimate interestImproving contentLegitimate interestMarketing emails (rare)Your consent (opt-in required)

4. Email Marketing (PECR Rules)

• I will only send marketing emails (e.g., promoting a course) if you have actively opted in.

• Every marketing email will include an unsubscribe link.

• You can unsubscribe at any time. Your request will be processed within 10 working days.

5. Sharing Your Data

I do not sell your data. I share it only with:

• Substack: To host and send the newsletter (data may be stored on US servers with safeguards in place).

• Stripe: To process payments for paid subscribers.

• Legal authorities: If required by law.

6. Data Retention

I keep your data for as long as you remain a subscriber. After you unsubscribe, your data is removed from active lists within 30 days. A suppression record may be kept to ensure you are not contacted again.

7. Your Rights (UK GDPR)

Under UK law, you have the right to:

• Access the data I hold about you

• Correct inaccurate data

• Request deletion of your data

• Object to marketing

• Restrict or object to certain types of processing

To exercise these rights, contact me via Substack direct message or email [Insert Your Email Address].

8. Cookies

Substack uses essential cookies to make the website work. Non-essential cookies will require your consent.

9. Children

This publication is not intended for anyone under 16 years old.

10. Changes to This Policy

If I make material changes, I will notify you by email or a notice on my publication.

11. Contact & Complaints

For privacy questions or to exercise your rights, contact me via Substack direct message or email [Insert Your Email Address].

You also have the right to complain to the ICO:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113
Website:

https://ico.org.uk

© 2026 Chiko Matenda | Diary of a Fibro Warrior